Privacy policy

Policy confidentiality

This Privacy Policy describes how www.artema-concept.com ("the Site" or "we" or "us") collects, uses and discloses your personal information when you visit or make a purchase from the Site.

CONTACT
After reviewing this policy, if you have additional questions, would like more information about our privacy practices, or would like to make a complaint, please contact us by e-mail using the contact page or by mail using the details provided below: info@artema -concept.com

COLLECTION OF PERSONAL INFORMATION
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as "Personal Information." See the list below for more information about what Personal Information we collect and why.

• Device information
• Purpose of collection To load the Site accurately for you and to perform Site usage analytics to optimize our Site.
• Collection source : collected automatically when you visit our website using cookies, log files, web beacons, tags or pixels.
• Business Disclosure : shared with our Shopify processor.

Personal information collected: web browser version, IP address, time zone, cookie information, what sites or products you view, search terms and how you interact with the Site.

• Order information
• Purpose of collection : to provide you with products or services to fulfill our contract, to process your payment information, to arrange shipment and provide you with invoices and/or order confirmations, to communicate with you, to check our orders for potential risk or fraud, and when consistent with the preferences you have shared with us, to provide you with information or advertising about our products or services.
• Collection source : collected from you
• Commercial disclosure : shared with our processor Shopify, Shippypro, Stripe, Paypal.
• Personal information collected : name, billing address, shipping address, payment information (including credit card numbers), e-mail address and phone number.

 

• Customer support information
• Purpose of collection : to provide customer support.
• Collection source : collected from you

 

SHARING PERSONAL INFORMATION

We share your personal information with service providers to help us deliver our services and fulfill our contracts with you as described above. For example:

• We use Shopify to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
• We may share your personal information in order to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

 

Behavioral advertising

As described above, we use your personal information to provide you with targeted advertising or marketing communications that we believe may be of interest to you. For example:

• We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
• We share information about your use of the Site, your purchases and your interaction with our advertisements on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies or other similar technologies (to which you may consent, depending on your location).
• We use Shopify Audiences to help us display advertisements on other websites with our advertising partners to shoppers who have made purchases with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers that may be of interest to you.
• For more information on how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

 

You can opt out of targeted advertising by:

[INCLUDE DISABLE LINKS TO ANY SERVICES YOU USE. COMMON LINKS INCLUDE:

• FACEBOOK - https://www.facebook.com/settings/?tab=ads
• GOOGLE - https://www.google.com/settings/ads/anonymous
• BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]

In addition, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: https://optout.aboutads.info/ .

 

Use of personal information

We use your personal information to provide you with our services, which include: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you up to date with new products, services and offers.

 

Legal basis

In accordance with the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal information in accordance with the following legal bases:

• your consent;
• Performance of the contract between you and the Site;
• Meeting our legal obligations;
• To protect your vital interests;
• To perform a task carried out in the public interest;
• For our legitimate interests, which do not override your fundamental rights and freedoms.

 

Retention

When you place an order through the Site, we will retain your personal information for our records unless and until you ask us to delete that information. For more information about your deletion rights, please see the "Your Rights" section below.

 

Automated decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), where the decision has a legal effect on you or otherwise significantly affects you.

We [FACEM/NU] engage in a fully automated decision-making process that has a legal or meaningful effect using customer data.

 

Our Shopify processor uses a limited automated decision-making process to prevent fraud that does not have a legal or material effect on you.

 

Services that include elements of automated decision-making include:

• Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
• Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.

 

Selling your personal information

Our website sells personal information as defined by the California Consumer Privacy Act of 2018 ("CCPA").

• categories of information sold;
• IF YOU USE PUBLIC SHOPIFY: information about your use of the site, your purchases and the e-mail address associated with your purchase.
• instructions on how to stop selling;
• if your business sells information about minors (under 16) and if you get affirmative authorization;
• if you offer a financial incentive to sell information, provide information about what that incentive is].

 

Your rights

GDPR

If you are a resident of the EEA, you have the right to access the personal information we hold about you, to port it to a new service and to request that your personal information be corrected, updated or deleted. If you wish to exercise these rights, please contact us using the contact information above.

 

Your personal information will be processed initially in Ireland and then transferred outside Europe for storage and further processing, including in Canada and the United States. For more information on how data transfers comply with GDPR, please see Shopify's GDPR White Paper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

 

ACFA

If you reside in California, you have the right to access the personal information we hold about you (also known as "Right to Know"), to port it to a new service, and to request that your personal information be corrected. , updated or deleted. If you wish to exercise these rights, please contact us using the contact information above. [OR ENTER ALTERNATIVE INSTRUCTIONS FOR SUBMITTING ACCESS, DELETION, CORRECTION AND PORTABILITY REQUESTS]

If you wish to appoint an authorized agent to submit these requests on your behalf, please contact us at the address above.

 

Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our website. We use a number of different cookies, including functional, performance, advertising and social networking or content cookies. Cookies enhance your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means you don't have to re-enter this information each time you return to the site or navigate from page to page. Cookies also provide information about how people use the website, for example whether it's their first visit or if they are a frequent visitor.

We use the following cookies to optimize your experience on our website and to provide our services to you.

[Be sure to check this list against Shopify's current list of cookies on the merchant storefront: https://www.shopify.com/legal/cookies ]

 

Reporting and analysis

 

The length of time a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

 

You can control and manage cookies in different ways. Please note that deleting or blocking cookies may have a negative impact on your user experience and some parts of our website may no longer be fully accessible.

 

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser's controls, which are often found in your browser's "Tools" or "Preferences" menu. More information on how to change your browser settings or how to block, manage or filter cookies can be found in your browser's help file or through sites such as: www.allaboutcookies.org.

 

In addition, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the "Behavioral Advertising" section above.

 

Do not track

Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not change our data collection and use practices when we detect such a signal in your browser.

Changes

We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

Complaining

As mentioned above, if you wish to make a complaint, please contact us by e-mail or by post using the details provided under "Contact" above.

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the competent data protection authority. You can contact your local data protection authority or our supervisory authority here: [Add contact information or website for the data protection authority in your jurisdiction. For example: https://ico.org.uk/make-a-complaint/ ]