CSR REPORT - KEY PERFORMANCE INDICATORS (KPI)

Reporting period: January – June 2025

Company: Artema Concept
CSR Manager: Elena Artene, Founder & CEO

1. ENVIRONMENT Domain ♻️ – Ecological Impact Management

Overall objective:
Minimizing the environmental impact of production and delivery by optimizing resources, using sustainable materials, and managing waste responsibly.

KPIs	Description	Current value	Target 2025	Status	Observations
% sustainable materials used monthly	Percentage of total materials (PLA, recyclable ASA, natural ceramic)	88%	≥ 90%	In progress	The target is expected to be achieved by September 2025 by completely replacing non-recycled ASA.
Average energy consumption per printed object	kWh/object produced (printer fleet average)	0.81 kWh	≤ 0.80 kWh	Almost compliant	Large models print more efficiently – optimized slicing settings will be implemented in Q3.
% of waste recycled or reused	Percentage of total waste (plastic, ceramics, packaging)	76%	≥ 75%	Reached	Ceramic scraps are reused for samples and tests.
% plastic-free and recyclable packaging	Share of sustainable packaging in total deliveries	100%	100%	Reached	Pressed cardboard packaging, kraft filling, zero plastic.
% deliveries with CO₂ offset or green courier	Percentage of orders shipped with emissions-compensated shipping	47%	≥ 50%	In progress	A default option for customers will be introduced in Q3.

2. SOCIAL Domain 👥 – Social Responsibility and Inclusion

Overall objective:
Promoting social equity, diversity, and collaborations with educational and community impact, internally and externally.

KPIs	Description	Current value	Target 2025	Status	Observations
% female collaborators and young designers	Percentage of total active collaborators	62%	≥ 50%	OVER	Collaborations with women entrepreneurs and emerging designers are a priority.
No. of educational/social projects	Workshops, mentoring, donations, campaigns	3	≥ 4	In progress	Ongoing partnership with an NGO for visual education in schools.
No. of hours of CSR/DEI training per employee	Training in ethics, responsibility and inclusion	4.5 hours	≥ 6 hours	In progress	There will be a session with an external facilitator in September.
% partners with assumed ethical policies	Percentage of partners who have signed the DEI Code of Ethics & Policy	94%	100%	Almost compliant	DEI compliance checks continue.
% people from underrepresented groups on the team	Ethnicity, age, disability, vulnerable status	29%	≥ 30%	In progress	A recruitment campaign focused on inclusion is being prepared.

3. GOVERNANCE Domain 🧭 – Ethics, Transparency and Compliance

Overall objective:
Ensuring an ethical, transparent and responsible working framework, allowing auditability of processes and trust of partners.

KPIs	Description	Current value	Target 2025	Status	Observations
No. of ethically assessed suppliers	Number of suppliers verified based on the CSR grid	22	100% active suppliers	91% coverage	3 more partners in the ceramics sector are currently being audited.
No. of complaints handled through the ethics channel	Complaints received and resolved	2	Response within 15 days max.	Conformable	All complaints were resolved within 7 days.
% contracts with CSR & DEI clauses	Contracts that include minimum ethical requirements	100%	100%	Reached	The standard contract template was updated in March.
Average response time to audit requests	Working days until delivery of documents	3 days	≤ 5 days	Conformable	Requests received from 2 B2B partners.

Conclusions and action plan for Semester II:

Environment: Good performance, focus on print optimization and logistics partnerships.
Social: Priorities – DEI training, educational collaborations and inclusive recruitment.
Governance: Functional ethical mechanisms, full contractual implementation.

The following actions:

Developing a Responsible Procurement Policy
Launch of a digital automated KPI reporting system
Creating a public version of the CSR Report , tailored for B2B clients

Signed:
Elena Artene – Founder & CEO, Artema Concept
Date: June 2025
Website: www.artema-concept.com
Email: elena@artema-concept.com